Our team.

“We work for a cause not a company“

Directors.

Ashish has both clinical and commercial backgrounds, nationally and internationally. He brings valuable insight into ‘what works’ through his work on whole-system transformation across more than 20 health and care economies. Ash offers niche experti…

Ashish has both clinical and commercial backgrounds, nationally and internationally, and across primary, urgent and acute sectors. Ash brings valuable insight into ‘what works’ through his work on whole-system transformation across more than 50 health and care economies.

Ash offers niche expertise in designing achievable yet transformative models of care, application of clinical data interrogation and delivering clinically/professionally led change. He has an increasing role in digital transformation.

Energetic and engaging, Ash feels proud of the way he catalyses change, working with people, spotting change agents and galvanising involvement at every level of healthcare systems.

Dr Ashish Dwivedi

Andrew is a highly experienced commercial healthcare executive with Board level experience and commercial roles across a wide range of health and social care businesses, from start-ups to listed companies.

Andrew brings valuable expertise and experience to the commercial aspects of Primary Care, including advising on business strategy, financial modelling, commercial compliance, business and organisational  models and incorporation.

Andrew is well versed on the financial, workforce and commercial planning of PCNs.

His breadth of business experience and commercial acumen ensures our projects bring value to clients and service users.

Andrew Russell

Consultants.

Brian Jopling is a highly experienced and diverse business leader, management consultant and director of transformation programs with over 25 years’ experience supporting large commercial organisations to improve capability and performance. Brian has extensive experience in setting strategy, designing and leading change and improving business and financial results. This experience has been gained through leading over 20 successful large-scale transformation initiatives for clients across all main sectors, the largest involving 10,000 employees, 12 million customers and multiple change teams. Brian has also held MD or Director-level roles in 3 companies.

Brian has brought this experience to NHS Trusts, CCG’s and Local Authorities, helping to improve performance, quality and the patient experience in a climate of static or reducing budgets. Brian uses his balanced expertise across people, process, technology and culture to devise and implement innovative transformations. This work has delivered tangible improvements in quality, efficiency, productivity and patient and staff satisfaction for less cost. In terms of NHS service areas, Brian’s experience includes community, mental health, learning disability, continuing healthcare, urgent and primary care services.

Brian is comfortable working from Board level to the front line. Using a hands-on and collaborative approach Brian successfully inspires and engages people to own and drive change. Brian also brings proven methodologies and a strong track record in service re-design, OD and leadership development, training, stakeholder engagement and culture change.

Brian speaks regularly at industry conferences in the UK and Europe and has written for several business publications. Brian is a judge for the UK Customer Experience Awards.

Brian Jopling

Whole System Transformation

Steve is an experienced senior finance leader with more than 25 years’ experience at director level. He has worked within the NHS for the past 13 years in commissioning and provider roles, across acute, community and mental health organisations. 

Most recently Steve was Director of Finance at North East London NHS Integrated Commissioning Board (ICB), and part of the senior team leading the North East London health system through the pandemic and the merger of the seven former Clinical Commissioning Groups, (CCG’s), which now make up North East London. 

Previously, Steve has worked in financial services and hospitality technology for a number of global and multi-national organisations.

Steve Collins

Systems, Sustainability and Finance

Radha harnesses her clinical and commissioning background to facilitate whole system changes in the wider health and care economy. This includes designing models of care with the population at the forefront of decision making and embedding the practicalities of daily clinical practice in pathway redesign. She is an expert at presentation of key information in a clear and concise manner, in order to influence change at senior executive level, with customised models of care design being a personal specialty. Radha has successfully led on the delivery of programmes aimed at developing capacity, capabilities, infrastructure (including digital and estates) and resilience across the integrated care landscape for them to operate collaboratively and at scale within the context of an integrated care system, whilst maintaining an outcome focus, ensuring change is measurable and sustainable.

Radha Pankhania

Transformation & Change Management

Phil is the former Minister of State for Care Services and visiting professor at the Institute for Global Health Innovation at Imperial College, London. Phil works with health and social care organisations to help them navigate the changing landscape of the health and care landscape; and to develop excellent and sustainable care services for older people. In his role at Imperial, Phil supports Health Policy Masters’ students with their dissertations and lectures on the politics of health policymaking. He chaired the Imperial College report ‘Creating Sustainable Health and Care Systems in Ageing Societies’.

Phil Hope

Integrated Care Systems

Rehan is an experienced delivery focused consultant with a focus on integrated care. He is particularly skilled in partnership working, with a proven track record in health and care systems improvements and redesign. Specialised skills include: Analytics and modelling, investment appraisal, strategic planning and strategy development, complex programme management, transformation and integration. 

Rehan Qureshi

Analytics and Modelling

Amanda is an experienced GP Practice Manager with a background in bids and tenders and management in healthcare in both the NHS and private healthcare. Specialising in compliance and long term solutions including working at scale, Amanda has a sound knowledge of the UK healthcare system and understands the culture and dynamics of primary care. A graduate of the NHS Improvement Leader programme, trained coach and tutor on the Chartered Management Institute General Practice Management Programme, Amanda has also successfully managed quality improvement projects using the Model for Improvement and is passionate about resilience in primary care.

Amanda Meehan

Primary Care, Leadership and Improvement

Jacqui has been a Chief Executive of a large complex community and mental health organisation and has extensive experience working at Executive Director level. She has led on development of strategy and operational implementation, business development, service innovation and transformation, management of complex budgets and service delivery, with a track record of strong partnership and collaborative working across health, social care and the third sector and senior stakeholder engagement. 

Jacqui Van Rossum

Community and Mental Health Services

Mark has over 15 years Adult Social Care Management Board experience as Director of Commissioning; and has successfully led and continues to lead complex programmes of change across health and social care.

Mark has recently completed 5 years as Corporate Director of Integrated Commissioning (a jointly funded post) for Waltham Forest Local authority and ICB. A key achievement has been the delivery of an integrated whole community model of care, with a particular focus on optimising joint investment for older people and intermediate care. In his latest role as a Place Director, Mark worked with system leaders to ensure that Waltham Forest had a strong and influential Place-Based Partnership within the newly formed Integrated Care System; and secured £7m pa additional NHS investment into community services to make new Whipps Cross Hospital viable.

He also worked as an independent consultant, working with system leaders to agree a joint vision and establish an ambitious joint programme to integrate health and social care for older people in Birmingham, with a particular focus on intermediate care services. 

Mark was also the Senior Responsible Owner for Adult Social Care Transformation Programme, accountable for successful delivery and the key leadership figure for driving the change forward. It included £36m annual cashable savings from Phases 1 & 2 of Adult Social Care Transformation with the number of long-term care home placements reduced by 1,000 in Kent in 2014. During that time, he was also a member of the LGA steering group on efficiency opportunities through health and social care integration.

Mark Lobban

Adult Social Care

Anushree is a highly adaptable and enthusiastic doctor with over 5 years of experience working within the NHS and just under 2.5 years of experience working in digital health.

She is an extremely motivated individual and thrives working in a challenging fast-paced environment.

Anushree also enjoys collaborating with global multi-disciplinary teams and possesses strong communication skills.

Dr Anushree Jagamdambe

Digital Health

Sena is a highly experienced senior administrator, with many years of experience working at all levels in GP practices. Sena is an operational expert in managing GP practice processes and excellent at engaging with staff at all levels.

Sena Ahmed

Primary Care Specialist

Aysian has worked in primary care for over 8 years, in various roles including Practice Manager. Aysian is passionate about sustainability in primary care and developing systems and processes to improve staff morale. 

Aysian Parris

Practice Management Specialist

Silvija is an experienced, versatile and results-driven Pharmacist Independent Prescriber, with excellent clinical knowledge and an empathetic approach to patients, resulting in outstanding patient care and at the same time meeting practices and health authority targets.

Silvija has a track record in creating outstanding rapport with GPs and practice teams and ensuring the desired outcomes are achieved.

Silvija Lenortavice

Primary Care Specialist

Jenny has extensive management experience across health and social care as a registered manager, service director and management consultant. She is also a registered nurse. She has undertaken service development and quality improvement projects within NHS and voluntary services and has a Masters in Business Administration (public services management). As part of a portfolio career Jenny has worked as a bank inspector for the Care Quality Commission, leading inspections of services including GP practices, independent health providers, NHS services and adult social care.

Most recently Jenny has worked with GP practices on a freelance basis, providing support for quality improvement and advising on how to improve regulatory compliance. In addition, Jenny is a qualified coach, providing leadership and team coaching and development support within the health and social care sector.

Jenny Harper

Clinical and professional development

Martin is a practice management expert. He is a part-time Practice Management Special Advisor to the CQC. Martin has over 30 years of experience working in primary care including practice management, practice development and leading working at scale initiatives. Martin is able to quickly understand complex practice management issues and clearly articulate practical solutions.

Martin Norton

CQC Specialist

Natasha is a leadership trainer and executive coach with a background in broadcast journalism at the BBC. She is Visiting Lecturer at Cass Business School where she teaches personal development on the Executive Masters in Medical Leadership. Natasha has worked in a number of healthcare organisations helping experts to develop as leaders. Natasha uses a coaching approach in her work with leaders with an emphasis on self-reflection, collaboration and applied project-based learning. She is a trained mediator and facilitator and is qualified as an NLP Master Practitioner. She is a member of the Association for Coaching.


Natasha Maw

Personal Development and Coaching

Amanda has worked as a psychologist, for over 20 years, in challenging and demanding environments.

She brings a wealth of knowledge, skills and experience in working with teams and individuals, to improving performance and overall well-being.

Amanda works collaboratively with clients, has an ability to distil clarity from complex situations, and to find creative solutions. She is encouraging and motivational whilst also being empathic in her approach.

Dr Amanda Clark

Leadership Coaching

Farnaaz is an experienced Medical Director, DISC certified coach and effective facilitator with extensive experience in working across organisational boundaries to empower individuals. She understands system’s challenges, is passionate about building relationships, transforming teams, and keeping people focused, motivated and moving.

A GP by background, Farnaaz has over 20 years of experience working in both hospital and primary care settings. Her clinical acumen, leadership style and solution focused approach has strengthened clinical teams across health and care partnerships and established placed based clinical collaboratives built on mutual trust and respect. As a senior clinical leader, she has led numerous high performing teams, encouraging them to think creatively and deliver new models of care that improve patients’ experience and health outcomes.

Alongside her role as Medical Director, Farnaaz mentors clinicians, creating safe reflective spaces for them to think differently, recognise their strengths and bring about meaningful change to their personal and professional lives. By using DISC assessments, she helps them improve their understanding of themselves and how they influence and impact other members of the team.

Farnaaz believes her clients are resourceful. She understands that coaching is an invaluable space that gives them more insight into how they make tough decisions, deal with negative feedback, improve relationships and gain more influence. Her coaching style incorporates use of the GROW model and her facilitated sessions are a balance of gentle humour, constructive challenge, grounding mindfulness and interactive discussion that enhance individual strengths and enable purposeful engagement. Gandhi’s quote “Be the change you want to see in the world” is one she aspires to achieve herself, with her teams and with her clients.

She has adopted an innovative approach to resilience by developing a multi award-winning programme that has seen individuals improve their well-being, feel more confident and fulfilled in their job roles. This saw her feature on the Queen’s birthday honours list in 2018 and receive a British Citizens Award for healthcare at the House of Lords the year before.

As part of her leadership development work, she completes an ICF accredited Personal Performance Diploma in 2022.

Dr Farnaaz Sharief MBE

Leadership Training & Wellbeing


Riaz is dual-trained as a management consultant and GP, specialising in organisational development, system working and strategy. He is passionate about the role of Primary Care in the NHS and the value it brings to communities, provider collaboratives and healthcare systems.

Riaz’s work spans provider organisations in primary care, place-based partnerships and integrated care systems.

Over the last 5 years Riaz and his team have worked across 150 practices, 50+ CCGs/Places and 15+ ICSs. He retains a weekly clinical commitment and is Non-Executive Chair of SELDOC Ltd, London’s largest not-for-profit unscheduled care provider.

Riaz’s work is often covered in professional and national media.

Dr Riaz Jetta

Primary care and organisational development

Steve Laitner is a practicing GP in St Albans, Hertfordshire and former Consultant in Public Health. Steve has a particular interest and expertise in Population Health Management (PHM) and has recently supported the NHS England Place Development Programme using PHM approaches.

Steve is currently working with PCNs in the North West, including GM, supporting their strategy development, advising on and delivering training around Population Health Management.

He also has a passion for shared decision making (previously the national clinical lead), long term conditions, patient empowerment, patient leadership and service redesign.

Dr Steve Laitner

Practising GP and former Consultant in Public Health

Towhid is a Consultant Geriatrician at Croydon University Hospital. As a registrar, Towhid was seconded on a part-time basis to work with the NHS England team to better understand the impact of frailty and support the development of improved services for older people living with frailty accessing Specialised Services.

Towhid implemented population level frailty scoring to NHS England data which has been published in Age and Ageing. Following his appointment as a consultant, he became lead of his hospital’s Older Persons Assessment and Liaison (OPAL) service, established a local frailty network and began using quality improvement data to show the service’s impact. Under his direction, there was a shift to a greater focus on frailty care in the emergency department which included adjustments to relevant working patterns and practices.

This led to a project with the London Ambulance Service to train staff in clinical frailty scoring, moving the focus of assessment and care closer to the start of the patient journey and their usual place of residence. Towhid continues to work within NHS England on improving the care of older people through supporting the Ageing Well programme.

Towhid was awarded the ‘Rising Star Award for Clinical Quality’ in December 2022.

Dr Towhid Iman, MRCP, MABS, Dip. Geriatric Medication

Geriatrics Expert

Janet is an experienced and effective senior healthcare leader with significant experience in NHS management, strategy, board governance, team/organisational development and service improvement.

She has a track record of delivering change in complex multi-agency systems of healthcare in organisations and across the system.

Janet has served as CEO and Accountable Officer over a period of 18 years in six NHS organisations. In 2013 she was the CEO of the five Lancashire Primary Care Trusts and led the establishment of Clinical Commissioning Groups under the 2013 NHS reforms.

Janet now works independently taking on roles as Programme Director, Director of Strategy and Primary Care, Turnaround Director, Chief Officer and organisational development.

 

She has particular experience in developing new organisations and working across whole partnerships. A consistent theme in her work has been bringing teams together and building a strong sense of shared purpose whilst delivering against key requirements.

Janet is also an experienced coach and an accredited mediator. Janet brings immediate credibility and excellent communication skills.

Janet Soo-Chung CBE

Organisational Development


A results-driven, forward-thinking and highly successful public sector Executive, with over 20 years' diverse experience in the NHS, Local Authorities, the Third Sector and Civil Service in commissioning, operational delivery, strategy, policy, business development, change management, quality improvement, informatics and performance management.



Glen Monks

Mental Health Transformation

Barbara has worked in NHS service and organisational development since 1992. She is an experienced senior manager specialising in Mental Health Service Transformation and Redesign. With a proven track record of developing co-produced community-based services to improve quality, effectiveness and efficiency, increase value for money and reduce reliance on secondary care services. engaging stakeholders and working in partnership to deliver sustainable improvements.Barbara’s skill set includes, service transformation and redesign, whole system care development, service pathway reviews, service evaluation, training and programme/project management (PRINCE 2 qualified).

Barbara has worked in NHS service and organisational development since 1992. She is an experienced senior manager specialising in Mental Health Service Transformation and Redesign. With a proven track record of developing co-produced community-based services to improve quality, effectiveness and efficiency, increase value for money and reduce reliance on secondary care services. engaging stakeholders and working in partnership to deliver sustainable improvements.

Barbara’s skill set includes, service transformation and redesign, whole system care development, service pathway reviews, service evaluation, training and programme/project management (PRINCE 2 qualified).


Barbara Edwards

System Transformation & Redesign

Amanda is an Associate Professor in Management at Cass Business School. Her research looks at the relationship between leadership, management and organisational performance; her work shows that leaders who have a deep understanding of the core business are associated with better organisational performance, higher employee job satisfaction and lower intensions to quit. Amanda teaches leadership on various MSc courses and also does leadership development training in healthcare organisations. She publishes in academic journals and practitioner publications, and is often featured in the global media.

 

Amanda Goodhall PhD

Leadership development

Dr Peadar O’Mórdha FRCP FRCGP SFFMLM, is a former Partner in General Medical (Primary Care) Practice, interim secondary-care Medical Director, Healthcare Commission Registered Manager, and BMA Division Chairman. He has a wealth of knowledge with 29 years’ experience as a medical practitioner, and a leading healthcare consultant, in particular in policy, payor, provider and supplier sectors. He has been a leader in improving healthcare from strategic review of regional hospitals and healthcare system transformation, to evaluating new consulting service ideas globally. Peadar is also a Board member, Charity Trustee and Director of a Charitable Company, and he has been on the European Commission database of Experts in Health, which supports EXPH/ Commission work on effective ways of investing in health.

Dr Peadar O’Mórdha

Clinical Healthcare Consultant

Max is a Power BI expert, data analyst and Microsoft-certified developer, specialising in transforming data into actionable insights with a toolbox that includes data modelling, DAX and the art of data storytelling. A freelance engineer working on a multitude of contract projects mostly in the Power Bi/excel/.net area. Max enjoys crafting user-friendly and visually captivating dashboards to facilitate smarter decision-making and is always on the lookout for the latest trends in data visualization and enjoy being on the cutting edge of new features and tools in this dynamic workspace.

Max Russell

Data Analyst and Power BI Expert

Nina is a business manager with a strong focus on quality, boasting over 15 years of experience in management consultancies. Her expertise lies in back office business operations, where she has a proven track record of driving operational excellence and optimising business processes for success. Proficient in collaborating with cross-functional teams, Nina effectively achieves organisational goals and enhances overall efficiency

In her role, Nina is responsible for onboarding new consultants and serves as a line manager to other team members. She is responsible for managing internal and external audits and upholding ISO certifications in ISO 9001, 14001, and 45001. Beyond these responsibilities, Nina is well-versed in proposal/tender management and public sector frameworks, as well as website management and project support, showcasing a diverse skill set contributing to the overall success of the business.

Nina's proficiency extends to proofreading, where she plays a vital role in maintaining quality control over key documents. With a central repository of confidential documents, Nina also ensures the utmost integrity and security in her responsibilities.

Nina Ram

Business Manager

Maria is an innovative and accomplished leader with 15 years’ experience in healthcare management in primary care. She is an outgoing, positive and friendly individual, who can adapt in short timeframes to deal with any problems that need solving. She is excellent at delivering consistent quality and working with a wide range of internal and external stakeholders to achieve the business’ goals, and prides herself on her ability to communicate with all types of people, of different backgrounds, seniority and opinions. Her ability to listen to ideas that differ from her own, process these and utilise them to collaborate with her colleagues is an invaluable asset. This is critical in both her own role, as well as in her position as a senior healthcare manager for the primary care network.

Maria is highly organised and able to digest complex information quickly, enabling her to develop plans to facilitate organisations to realise their ambitions. She is passionate about improving healthcare services for the population, by leading change.

Maria Powers

Primary Care Specialist

Tracy is an experienced, passionate healthcare business and people leader. Experienced board member and chair, L&D professional and project manager evidenced by driving successful teams, managing contracts and processes, finances and patient/customers’ needs within a results focussed culture.

Experienced in all aspects of HR and L&D including strategic organisational design and restructures, keeping up to date with legislative changes and delivering diagnostic and improvement plans to ensure compliance and business stability. Professional curious asking the right questions to understand how to support businesses.

Tracy Green

Healthcare Project Management


Susan has over 20 years’ experience as a PA/secretary in London, primarily in the Private Equity sector, as well as some time at her local Clinical Commissioning Group. She has a wealth of skills, high level of accuracy, attention to detail, discretion and organisational competence, that ensures admin will be taken care of with the minimum of fuss, but to the highest standard.

Susan Wright

Executive Assistant

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