PCN relationships.

Problem:

Large PCN with large dominant practice leading to mistrust

Our work:

  • 1-2-1 engagement with practices and key individuals

  • Series of short iterative workshops to resolve tensions

Outcomes:

  • Recruitment PCN manager to act as broker

  • PCN board development plan

  • Realigned values/mission

  • Agreements around conflict of interest

  • PCN operating plan.

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PCN skills matrix.

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PCN development within ICS area.