Optimising ARRS

Problem:

Six PCNs in a single CCG area wanting to ensure they are recruiting the optimal blend of ARRS roles

Our work:

  • Understanding PCN priorities

  • Using process mapping to look at current and future patient journeys based on practice insights and population health data

  • Matching patient needs what skills are required

Outcomes:

  • Year by year financial modelling for all PCNs until the end of the current PCN DES in 2024

  • Recruitment strategy

  • CDs learning how to use process mapping

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East of England ICS.

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PMS Review