Optimising ARRS

Problem:

Six PCNs in a single CCG area wanting to ensure they are recruiting the optimal blend of ARRS roles

Our work:

• Understanding PCN priorities

• Using process mapping to look at current and future patient journeys based on practice insights and population health data

• Matching patient needs what skills are required

Outcomes:

• Year by year financial modelling for all PCNs until the end of the current PCN DES in 2024

• Recruitment strategy

• CDs learning how to use process mapping