
Developing General Practice
CQC readiness.
Our team, consisting of CQC inspectors, experienced practice managers and clinicians, have extensive experience supporting and preparing practices for visits and annual regulatory reviews.
Our role is to to understand and be non-judgemental. We support and coach teams to address areas of improvement and ensure practices have the skills to maintain their ratings sustainably. We have an enviable track record on improvements.
Our team has prepared CQC readiness courses for PCNs, CCGs and the British Medical Association.
Organisational development.
The service patients receive is only as the as the team that delivers it. Our expert team can significantly improve the way that your team and your systems work. We provide the type of organisational development not usually accessible to General Practices. Our offer includes:
Staff training
Quality Improvement
Financial analysis, optimisation and support
Workflow optimisation
Psychometrics including MBTI, NLP and DISC
Supply and demand analysis and optimsation
MDT working
Vision, strategy, practice development
GP resilience.
We have worked with over 100 GP Practices in multiple areas to boost resilience. Our menu includes:
Corporate and clinical governance
Pathway redesign
Economic evaluation
Cross system engagement including service-user groups and charity/Voluntary sector
Leadership development.
Partnership disputes and development
CQC readiness assessment and support (where we have an enviable success rate)
Practice turnaround
Primary care working at scale.
We use our in-depth understanding of the culture and organisation of general practice to find the best solutions for practices and PCNs to work together. This encompasses practice mergers and PCN collaboration. We offer an end to end service from initial engagement, business case development and project management.
Improving access.
We have our own advanced validated searches and methodology which we apply to analyse supply and demand from various perspectives. We co-produce a tailored solution to your needs whether at practice or PCN level.
Our stories.