Developing General Practice

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CQC readiness.

Our team, consisting of CQC inspectors, experienced practice managers and clinicians, have extensive experience supporting and preparing practices for visits and annual regulatory reviews.

Our role is to to understand and be non-judgemental. We support and coach teams to address areas of improvement and ensure practices have the skills to maintain their ratings sustainably. We have an enviable track record on improvements.

Our team has prepared CQC readiness courses for PCNs, CCGs and the British Medical Association.

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Organisational development.

The service patients receive is only as the as the team that delivers it. Our expert team can significantly improve the way that your team and your systems work. We provide the type of organisational development not usually accessible to General Practices. Our offer includes:

  • Staff training

  • Quality Improvement

  • Financial analysis, optimisation and support

  • Workflow optimisation

  • Psychometrics including MBTI, NLP and DISC

  • Supply and demand analysis and optimsation

  • MDT working

  • Vision, strategy, practice development

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GP resilience.

We have worked with over 100 GP Practices in multiple areas to boost resilience. Our menu includes:

  • Corporate and clinical governance 

  • Pathway redesign

  • Economic evaluation

  • Cross system engagement including service-user groups and charity/Voluntary sector

  • Leadership development.

  • Partnership disputes and development

  • CQC readiness assessment and support (where we have  an enviable success rate)

  • Practice turnaround

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Primary care working at scale.

We use our in-depth understanding of the culture and organisation of general practice to find the best solutions for practices and PCNs to work together. This encompasses practice mergers and PCN collaboration. We offer an end to end service from initial engagement, business case development and project management.

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Improving access.

We have our own advanced validated searches and methodology which we apply to analyse supply and demand from various perspectives. We co-produce a tailored solution to your needs whether at practice or PCN level.

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Whole Systems Transformation

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Primary Care Network Development